Distance Sales Agreement
ARTICLE 1 - PARTIES
1.1SELLER
TITLE : YÖREK FOREIGN TRADE TOURISM TEXTILE LIMITED COMPANY
ADDRESS : HALASGARGAZI MAH. RUMELI AVENUE NO. 9-A NIŞANTAŞI ŞIŞLI ISTANBUL
PHONE :
FAX :
EMAIL :
1.2. BUYER
NAME/SURNAME/TITLE :
ADDRESS :
PHONE :
EMAIL :
ARTICLE 2 - TOPIC
the subject of this agreement, the customer www.tiah.com.tr named the order of Article 3 and that made electronically through the internet site code, name, quantity and selling price on the invoice related to the sale and delivery of the specified product as No. 6502 on consumer protection, published in official gazette on the date of 7/11/2013 distance contracts in accordance with the provisions of laws and regulations it is important to determine the rights and liabilities of the parties.
ARTICLE 3 - DETERMINATION OF ISSUES RELATED TO PAY AND DELIVERY OF THE PRODUCT SUBJECT TO THE CONTRACT
3.1 PRODUCTS
Basic characteristics of goods or services tiah.com.tr it is located at. It is the selling price listed about the products and advertised on the site. The announced prices and campaigns will remain valid until they are updated and changed. The prices announced for a period of time will be valid until the end of the specified period. All taxes of the goods or services subject to the contract are included in the sale price and published on the site.
3.2 DELIVERY METHOD AND PLAN
Delivery Address :
The Person to be Delivered :
Billing Information :
After the ordered product or products are supplied by Tiah, shipment will be started within 3-10 business days according to their category.
3.3 INTEREST ON DELAY
The payment of the products received will be paid in advance or by credit card. Therefore, no late interest is applied by the SELLER.
ARTICLE 4 - GENERAL PROVISIONS
4.1. tiah.com.tr the basic qualities of the product on the internet site subject of the contract, including all taxes and delivery and the sale price will be covered by the buyer with the costs of this payment, the delivery time will be performed and the seller's full business name, address, and contact information, and read the background information in a manner that is informed about the correct and complete and declares that gave the needed confirmation in the electronic environment.
4.2. The product or service subject to the contract is delivered to the BUYER or the person /organization at the address indicated on the website within the period described in the preliminary information, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.
4.3. If the product subject to the contract is to be delivered to a person / organization other than the BUYER, the SELLER cannot be held responsible if the person / organization to be delivered does not accept the delivery.
4.4. The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems that the cargo company will encounter during the delivery of the product to the BUYER. Even if the BUYER is not present at the address at the time of delivery, the SELLER will be considered to have fulfilled his act completely and completely. For this reason, the BUYER will bear any damage caused by the BUYER's late delivery of the product, as well as the expenses incurred due to the fact that the product was waiting at the cargo company and / or the cargo was returned to the SELLER.
4.5. contract payment for services is made by the buyer with a credit card if the credit card owner or the person with the buyer's credit card service that will be presented, which may be a different result from unauthorized, unfair, and unlawful use (including legal risk, bears. The BUYER accepts and undertakes that he will not make any claim from the SELLER if he is harmed in any way in these cases.
4.6. In case of a request for repair about the product, the periods specified in the Consumer Law and related regulations are applied.
4.7. The SELLER may supply a different product of equal quality and price to the BUYER before the expiration of the contractual performance obligation, provided that it is based on a just reason.
4.8. If the SELLER cannot deliver the product subject to the contract within the time limit due to force majeure or extraordinary circumstances such as weather opposition preventing transportation, interruption of transportation, he is obliged to notify the BUYER of the situation. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its counterpart, if any, and / or postpone the delivery time until the elimination of the blocking situation. In case the BUYER cancels the order, the amount paid will be paid within 10 days according to the payment method in the order.
4.9. The delivery of a collected order reserves the right to change the intermediary cargo company for end users without providing any information, as long as there is no temporary disruption.
4.10. After the delivery of the product, if the bank or financial institution does not pay the SELLER the product price due to the unfair or unlawful use of the BUYER's credit card, debit card, debit card and / or other pay systems offered on the Website by unauthorized persons in a manner not caused by the BUYER's fault, the BUYER is obliged to return the product to the SELLER within 3 (Three) days, provided that it has been delivered to him. In this case, the shipping costs belong to the BUYER.
4.11. After the package is received, the delivery company is deemed to have performed its duty properly. For this reason, packages that are found to be damaged during delivery should not be accepted and a record should be attached.
ARTICLE 5 PAY REFUND PROCEDURE
5.1. In cases where the BUYER can use the right of withdrawal or the product subject to the order cannot be supplied for various reasons, or in cases where it is decided to refund the price to the BUYER by the decisions of the arbitration committee, the entire amount collected by the SELLER is returned to the relevant bank within 14 (Fourteen) days after the cancellation of the order by the BUYER for payments made by credit card, debit card and / or debit card and other payable systems offered on the Website. If the BUYER has received the product in how many installments by the bank, the payback is also made to the BUYER's credit cards in the same installment as the installments. The reflection of this amount on the BUYER's accounts after the return to the bank is entirely related to the banks' process, but it is not possible for the SELLER to intervene in any way regarding this issue.
5.2. Products for which a refund or change is requested should be placed in a separate package / parcel and sent back in such a way that they are not damaged in the cargo. Damage that may occur on the original parcels of the products and the cargo pasted on them, etc. since the labels distort the authenticity of the products and therefore their resellability, their return or exchange will not be possible.
ARTICLE 6 - RIGHT OF WITHDRAWAL
6.1. The consumer has the right to withdraw from the contract by rejecting the goods without any legal and criminal liability and without any justification within 14 days from the date of receipt of delivery in distance contracts related to the sale of goods. However, most of the products on sale on our website are sewn to order and returns are not accepted for these dresses. This phrase is clearly indicated on the detail pages of the relevant products. In the case of distance contracts related to the provision of services, this period begins on the date of signing the contract. If it is decided in the contract that the performance of the service will be performed before the expiration of the 14-day period, the Customer can use the right of withdrawal until the date when the performance will begin. The costs arising from the use of the right of withdrawal belong to the SELLER if the product is sent with the Cargo company with which the SELLER has an agreement.
6.2. Within a 7-day period for the exercise of the right of withdrawal, the SELLER is required to submit 1 of this Agreement. It is necessary to notify via fax, telephone or electronic mail specified in the article and that the product has not been used in accordance with the provisions of the distance sales agreement. 6, which is included in the content of the distance sales contract of the product within the scope of the right of withdrawal. It is essential that it is not used within the framework of the provisions of the article. Return If the product is returned with the cargo company with which the SELLER has an agreement, the return shipment costs will be covered by the SELLER.
6.3. 14 the products to be returned within the daily period must be delivered complete and undamaged together with the box, packaging. The product price is refunded to the Customer within 14 days following the receipt of these documents by the Seller.
6.4. If this right is exercised, 3. it is mandatory to return the original invoice with a sample of the cargo delivery report stating that the product delivered to the person or the BUYER has been sent to the SELLER. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded.
ARTICLE 7 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED